Information we collect
We collect information to provide and improve our unified investment platform.
- Account Data: When you sign up, we collect your name, business email address, job title, company name, and password.
- Platform Data: We store the content you upload to our system. This includes deal notes, company profiles, contacts, contracts, due diligence materials, and portfolio updates.
- Usage Data: We collect technical details about how you interact with our service. This includes IP addresses, browser types, page views, and access times.
- Integrations Data: If you connect external software like email, calendars, or file storage to our system, we collect access tokens and synchronized records needed for that feature.
How we use your information
We process your data for the following reasons:
- To operate, maintain, and provide the features of the platform.
- To secure your account and authenticate access.
- To link meeting notes, contacts, documents, and deal signals within your workspace.
- To process payments and manage your account settings.
- To send operational notices, technical updates, and support messages.
- To comply with legal obligations and enforce our terms.
Ownership and AI use
You retain full ownership of all data you upload to the platform.
- Your firm's internal deal data, documents, and notes belong to you.
- We do not train shared artificial intelligence models on your private deal pipeline or proprietary portfolio data.
- AI features operate within your isolated workspace to organize and index your firm's information.
How we share data
We do not sell your personal data or firm records. We share data only in the following limited cases:
- Service Providers: We use trusted third-party providers for secure cloud hosting, data storage, payment processing, and transactional emails. These vendors act under strict confidentiality rules.
- Legal Compliance: We may disclose information if required by law, regulation, court order, or governmental inquiry.
- Business Transfers: If our company merges with or is acquired by another business, your account data may transfer as part of that transaction.
Data security
We apply strong technical and organizational measures to safeguard sensitive deal and limited partner data.
- All data in transit is protected using modern SSL/TLS encryption.
- Data at rest is encrypted using industry-standard protocols.
- Access controls limit data visibility to authorized users within your firm.
- We host our infrastructure with Tier-1 cloud providers offering continuous monitoring and compliance certifications.
Data retention
We keep your data for as long as your account remains active. If you cancel your subscription, you can export your records. We permanently delete or anonymize your firm's data within 60 days of account termination, unless law requires us to store it longer.
Your rights
Depending on your location, you have rights regarding your personal information:
- The right to access and receive a copy of your personal data.
- The right to correct inaccurate or incomplete details.
- The right to request deletion of your personal information.
- The right to export your data in a structured, portable format.
- To exercise any of these rights, contact us at privacy@rixacapital.com.
Policy updates
We may update this Privacy Policy from time to time. We will post updates on this page and revise the effective date above. For major changes, we will send an email notification to account admins.
CONTACT
Questions about this policy?
Write to RIXA CAPITAL at privacy@rixacapital.com.